{"id":6436,"date":"2025-01-08T11:50:22","date_gmt":"2025-01-08T16:50:22","guid":{"rendered":"https:\/\/communicator.pef.org\/?p=6436"},"modified":"2025-01-08T11:51:10","modified_gmt":"2025-01-08T16:51:10","slug":"otda-labor-management-team-and-pef-join-forces-to-nix-outsourcing-of-backlogged-medical-consultant-cases-to-florida","status":"publish","type":"post","link":"https:\/\/communicator.pef.org\/issue\/volume-42-no-10\/otda-labor-management-team-and-pef-join-forces-to-nix-outsourcing-of-backlogged-medical-consultant-cases-to-florida\/","title":{"rendered":"OTDA Labor-Management team and PEF join forces to nix outsourcing of backlogged medical consultant cases to Florida"},"content":{"rendered":"<p><em><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4946 alignright\" src=\"https:\/\/communicator.pef.org\/wp-content\/uploads\/sites\/2\/2024\/04\/Union-Web.jpg\" alt=\"Strength and Support of the Union\" width=\"350\" height=\"350\" srcset=\"https:\/\/communicator.pef.org\/wp-content\/uploads\/sites\/2\/2024\/04\/Union-Web.jpg 350w, https:\/\/communicator.pef.org\/wp-content\/uploads\/sites\/2\/2024\/04\/Union-Web-300x300.jpg 300w, https:\/\/communicator.pef.org\/wp-content\/uploads\/sites\/2\/2024\/04\/Union-Web-150x150.jpg 150w, https:\/\/communicator.pef.org\/wp-content\/uploads\/sites\/2\/2024\/04\/Union-Web-125x125.jpg 125w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/>January 9, 2025 &#8212;<\/em> <span data-contrast=\"auto\">It was teamwork on every level \u2013 from the agency labor-management committee to the PEF Field Services and Legislative departments to PEF\u2019s top elected leaders &#8211; that successfully stopped the state from sending PEF members\u2019 work to medical consultants in Florida.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The Disability Determinations Division (DDD), a federally funded subgroup of the Office of Temporary and Disability Assistance (OTDA), comprises around 90 members who handle federal disability claims and, with thanks to short staffing, there was a backlog of more than 11,000 cases awaiting medical consultant review heading into September 2024.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The issue was raised by PEF members at the labor\/management table for at least eight months and the team offered several avenues to address it, including redeploying assets and hiring, but they never got off the table, said Leslie Apacible, Council Leader of Division 399 and the statewide DDD labor\/management chair.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cThere was discussion but no resolution,\u201d she said. \u201cWe were at an L\/M meeting and as soon as we got out, they sent an email saying, \u2018Great news, we have developed a plan to send cases to Florida for their medical consultants to sign off on.\u2019 News spread very quickly. I heard from four or five members with concerns right away.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Apacible immediately called together the L\/M team to discuss the news, and the decision was made to reach out to PEF for assistance countering the state\u2019s decision and offering reasons why it was not the right approach.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cMedical consultants are hourly, non-statutory employees,\u201d she said. \u201cWhy would New York be outsourcing this work to Florida of all places?\u00a0 If New York State continues to outsource our work what will eventually happen to our non-statutory employees? Labor has tried to push management in hiring staff and now we are at a form of outsourcing. This is a slippery slope.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">PEF Director of Field Services Katie Vorwald and Field Representative Ryan Stoliker gathered information to back up the local leaders in talks with management both at the table and during informal meetings.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cThey were extremely helpful,\u201d said PEF Executive Board representative Scott Staub, a disability analyst at OTDA. \u201cManagement was coming up with rationale to justify this flawed approach and PEF\u2019s Field team did the <\/span><a href=\"https:\/\/www.ssa.gov\/securitystat\/disability-processing-time\"><span data-contrast=\"none\">research<\/span><\/a><span data-contrast=\"auto\"> that we used to counter their narrative.\u202fManagement was saying the feds were supportive of the approach. Meanwhile, the feds were also saying we are in the top tier &#8211; we are getting cases out in 110 days, but you look at Texas, that is backed up 300 days. So, we knew we needed to educate the management team on how this flawed approach would slow down response times, impair investigations and ultimately diminish services to affected New Yorkers.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Staub said they also spoke with PEF Legislative Director Patrick Lyons because this work comes to the state via the federal government, and it is federally funded.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cWe only have this work because the feds give us this work,\u201d he said. \u201cWe don\u2019t support any outsourcing; PEF members have demonstrated they can do it more efficiently and effectively, and most importantly, New Yorkers should be making decisions that affect New Yorkers.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">PEF staff and leaders, including President Wayne Spence, reached out to state and federal elected leaders, as well as the Deputy Commissioner at OTDA and the Governor\u2019s Office.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cPresident Spence said this flawed plan is inefficient and would take work from New York and give it to Florida, a Right-to-Work state,\u201d Staub said. \u201cNone of this made any sense. While we had this backlog, our workers handled 60,000 cases and Florida\u2019s consultants handled maybe 3,000; what they did was minimal and the stress they caused was unnecessary.\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In mid-November, the State announced the work would no longer be contracted out to Florida and would be handled by the DDD in New York.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Apacible said it was a great team effort with a great outcome.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cHaving all of that work being pushed out to a non-union state for no practical reason was a huge concern,\u201d she said. \u201cNew York State should be the priority, not other states. We had open communication with management through the help of President Spence. This one was a big win!\u201d<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>January 9, 2025 &#8212; It was teamwork on every level \u2013 from the agency labor-management committee to the PEF Field Services and Legislative departments to PEF\u2019s top elected leaders &#8211;&#8230;<\/p>\n","protected":false},"author":13,"featured_media":6459,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"division":[],"allowed_regions":[],"allowed_divisions":[],"class_list":["post-6436","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","issue-volume-42-no-10"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OTDA Labor-Management team and PEF join forces to nix outsourcing of backlogged medical consultant cases to Florida - 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