June 5, 2025 — The company that administers the Flex Spending Account (FSA) for PEF members, Total Administrative Services Corporation (TASC), is sending new FSA debit cards to participating members. TASC anticipates that the new debit cards will be mailed by June 23, 2025. PEF and TASC both expect that there may be some disruptions during the transition.
The cards are being reissued as TASC makes changes to its card processing platform. The company said it is leaving the old platform in favor of a “next-generation card processing platform” that gives users new payment options, enhanced privacy and security, and more.
TASC will be emailing participants throughout the change. Members should have received their first email regarding the new debit cards on May 22, with another email coming on June 17 and a final email on June 23. TASC expects that there will be a temporary disruption lasting up to 7 days when old cards are inactive and new cards are making their way to mailboxes.
“We are moving off of that platform and shutting it down, then moving to our next-generation card processing platform,” TASC said in a Frequently Asked Questions post on its website. “The two platforms are not connected, so for transaction integrity purposes, we need to have a period of separation between when each platform is in use.”
While the TASC card is the easiest way to access funds, the company said that members will still be able to access their accounts by other means.
“You can still access your funds by requesting reimbursement for an eligible expense, then transferring the reimbursement funds from MyCash to a personal bank account once your request has been approved,” said TASC.
Members should continue using their current card until June 8, 2025. Participants are then asked to update automatic payment methods, as they will stop processing after June 21. Finally, participating members will need to confirm their mailing address with TASC.
On or after June 22, the older cards will be deactivated. Participants will be able to use their new card the moment it arrives.
PEF’s Contract Administration Department issued this memo on May 23. It was emailed to members and posted on the union’s social media channels. To learn more, members can also visit TASC’s website: https://www.tasconline.com/newcard/ or call 800-358-7202.